ARE BATTERIES INCLUDED WITH ENJOY® FLAMELESS CANDLES?
Batteries are included in the tea light, the votives candles and the CHristmas Trees. Batteries are not included with the Enjoy® pillar or taper candles.

HOW LONG DO THE BATTERIES LAST IN ENJOY® FLAMELESS CANDLES?
All Enjoy® pillars, tea lights and votive flameless candles can be reused. The batteries can be replaced multiple times as the LED globes in the Enjoy® Platinum Collection and the Basic Line pillars will last at least 100,000 hours (or more than 10 years). When the batteries are used up, remove them and dispose of them responsibly. To guarantee the battery life quoted on the packaging we recommend using quality Energizer batteries as these have been independently tested to last the hours stated on our packaging.

BATTERY LIFE
ENJOY® PLATINUM COLLECTION PILLARS: All pillars require 2 AA batteries (Energizer recommended) which will last for more than 450 hours.
ENJOY® COMMERCIAL PILLARS: require 2 AA batteries (Energizer recommended) which will last for more than 450 hours.
ENJOY® BASIC LINE PILLARS: require 2 AA batteries (Energizer recommended) which will last for more than 300 hours.
ENJOY® TAPERS: require2 AAA batteries (Energizer recommended) which will last for more than 300 hours.
ENJOY® VOTIVES: require 1 CR2032 cell battery which will last for 96 hours.
ENJOY® TEA LIGHTS: require 1 CR2032 cell battery which will last for 120 hours.

HOW DO I USE THE SET IT & FORGET IT!™ TIMER ON AN ENJOY® PLATINUM COLLECTION FLAMELESS WAX PILLAR?
Enjoy® Signature Series and Commercial pillars operate manually or can be set to come on at the same time every day by setting the Set it & Forget it!™ timer.

Enjoy® Platinum Collection (excluding Commercial Line): At the base of the candle there are two switches; the left hand side switch refers to the 4, 6 or 8 hour multi timer mode and the right hand switch has the "Off," "On" and "Timer" function. To set the timer select either the 4hr, 5hr or 6hr option and slide the switch from "On" to "Timer" at the time of day you would like the candle to light up. The candle will light up and then switch off after 4, 5 or 6 hours as you have set it. The candle will switch on every day thereafter at the same time. To reset the candle, slide the switch to "Off" and wait for about ten (10) seconds. If you prefer to use the manual setting you can switch the candle on and off at any time.

Enjoy® Commercial ollection (for trade only): At the base of the candle there are two switches; the left hand side switch refers to the 4, 6 or 8 hour multi timer mode and the right hand switch has the "Off," "On" and "Timer" function. To set the timer select either the 4hr, 6hr or 8hr option and slide the switch from "On" to "Timer" at the time of day you would like the candle to light up. The candle will light up and then switch off after 4, 6 or 8 hours as you have set it. The candle will switch on every day thereafter at the same time. To reset the candle, slide the switch to "Off" and wait for about ten (10) seconds. If you prefer to use the manual setting you can switch the candle on and off any time.

HOW LONG WILL THE BATTERIES LAST IF I SET THE SET IT & FORGET IT!™ TIMER TO COME ON EVERY NIGHT AUTOMATICALLY FOR FOUR HOURS?
Batteries used in Enjoy® Platinum and Commercial Collection flameless wax pillars set to the Set it & Forget it!™ four hour timer will last approximately a bit over 4 months. Battery life varies depending on product and battery quality and is based on the use of recommended batteries (Energizer batteries are recommended for optimum light output).

HOW LONG WILL AN ENJOY® WAX PILLAR CANDLE GIVE OFF FRAGRANCE?
The fragrance is infused into the paraffin wax and will continuously give off a delicate fragrance even while the candle is off. The lighter fragrances like vanilla will normally last up to two - three months once removed from the packaging. Over time however, the nose becomes de-sensitised to fragrance and your friends and family will continue to comment on the welcoming fragrance in your home even if you can’t detect it yourself.

CAN I REFILL OR ADD FRAGRANCE TO AN ENJOY® FLAMELESS WAX PILLAR CANDLE?
No. It is not possible to add fragrance to an Enjoy® flameless wax pillar candle.

CAN I USE ENJOY® FLAMELESS TEA LIGHT CANDLES IN AN OIL BURNER?
No. Enjoy® flameless tea light candles use a single LED globe which does not give off any heat.

MY ENJOY® CANDLE ISN’T WORKING. WHAT DO I DO?
Check that the batteries have been inserted into the base of the pillar as per the diagram inside the unit.
Turn the switch to the "Off" position, wait for about 10 seconds and then either reset the timer by sliding the switch to “Timer�" at the time of day you want the candle to light up or switch to "On" to operate manually.
If the candle continues to not switch on, try replacing the batteries.

CAN I USE ENJOY® FLAMELESS WAX CANDLES AS WELL AS WICK CANDLES IN MY HOME?
Yes. You can place as many Enjoy® flameless wax candles around your home as you would like. Place the wick candles in places where you can monitor them. Your friends won’t be able to tell the difference and may even try to blow the Enjoy® flameless wax candles out.

WILL ENJOY® FLAMELESS WAX CANDLES AFFECT MY TV RECEPTION OR GIVE OFF ANY SIGNAL?
No. Enjoy® flameless wax candles do not give off any signal or radiation of any kind.

ARE ENJOY® FLAMELESS WAX CANDLES SUITABLE TO BE USED BY CHILDREN?
Enjoy® flameless wax candles are ideal to use around children or pets as they are fire safe. However they are not a toy and are not suitable to be handled by children as the wax may become damaged.
Do not allow children to put the candles in their mouths or put the LED globes near their eyes at any time.

ARE ENJOY® FLAMELESS WAX CANDLES ENVIRONMENTALLY FRIENDLY?
Yes. Enjoy® flameless wax candles are non-toxic, reusable and provide a more sustainable alternative to burning wick candles. Wick candles produce smoke and burn paraffin wax both polluting the environment and providing a potential fire risk. Some wick candles contain lead in the wick. Enjoy® flameless wax candles contain no lead or toxins.

I NOTICE THAT SOME ENJOY® WAX PILLAR CANDLES EMIT MORE LIGHT THAN OTHERS. IS THIS NORMAL?
Yes. There will be unique variation in the thickness of wax around the Triple LED™ globes created by the hand finishing of the pillars.

WHAT MAKES ENJOY® FLAMELESS WAX CANDLES THE NO.1 BRAND OF FLAMELESS CANDLES IN THE WORLD?
Enjoy® Platinum and Commercial Collection flameless wax candles have a unique patent pending technology that sets them apart from every other flameless candle in the world. Using Triple LED™ technology, the 3 LED globes are programmed to randomly flicker, impossible to predict as they cast dancing shadows, just like a real flame.

Unlike other flameless candles on the market, Enjoy® Signature Series flameless wax candles require only 2 AA batteries for more than 450 hours of battery life, and the Triple LED™ globes will last more than 10 years. If you use our Set it and Forget it!™ timer function in the 4hr switch position, you will only need to change your batteries less than once a season i.e. less than 4 times a year!

Made from 100% virgin paraffin wax, Enjoy® flameless wax candles are all hand handmade by artisans with a melted top edge so no two candles are exactly the same – some let out more light, some let out less light, and this all adds to the realism.

HOW CAN I TELL IF IT IS A GENUINE ENJOY® FLAMELESS WAX CANDLE?
The Enjoy® flameless wax candle is the only flameless candle in the world that truly emulates the behaviour and colour of a wick candle burning. Enjoy Lighting’s patent pending Triple LED™ technology disperses the light evenly inside the wax pillar candle, so that the top one third of the Enjoy® flameless candle permeates light and becomes translucent, whilst the bottom two thirds of the Enjoy® flameless candle remains solid in colour. Looking at many other flameless wax battery operated candles in the world, they often emit what we affectionately term the “life saver�" effect; the top of the candle stays dark, the middle of the candle emits light and the bottom of the candle stays dark – a striped effect, not very natural and not emulating the behaviour of how a wick candle really burns. Unlike other flameless wax candles on the market which pulse in a stop - start staccato fashion, the flicker of the Enjoy® flameless wax candle is so gentle, it relaxes you as you watch the dancing shadows. Enjoy® flameless wax candles are so realistic that your friends will want to blow them out, time and time again!

You can also turn the candle upside down as you will see our registered brand is featured at the base of every Enjoy® flameless candle.